Privacy Policy & Data Protection Notice

Mari Gavane

This Privacy Policy explains how we collect, use, disclose and protect personal information when you access our website, place an order or otherwise interact with our services.

Last updated: July 01, 2026

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Scope of This Policy

This Privacy Policy applies when you visit the Mari Gavane website, create or use an account, place an order, contact customer support, subscribe to marketing communications or otherwise interact with our services.

For the purposes of this Privacy Policy, Mari Gavane is the controller of the personal information described below, except where another party acts as an independent controller under applicable law. Our store is hosted on Shopify, which processes certain information on our behalf and may also process information in accordance with Shopify's own privacy policy.

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Personal Information We Collect

The personal information we collect depends on how you interact with us and may include:

• Identifiers and contact details: name, email address, telephone number, billing address and shipping address.
• Order and commercial information: products purchased or viewed, order history, returns, refunds, promotions used and customer service records.
• Payment and transaction information: payment status, transaction identifiers and limited payment details provided by payment processors. We do not store complete payment card numbers on our own servers.
• Account information: login credentials, saved preferences and account activity, where customer accounts are available.
• Device and usage information: IP address, browser type, device type, pages viewed, interactions, referral source and approximate location derived from your IP address.
• Communications and submitted content: emails, support requests, reviews, photographs or other content voluntarily submitted to us.
• Marketing preferences: subscription status, consent preferences and interactions with promotional communications.

Please do not provide sensitive personal information unless it is necessary for us to process your request or where required by applicable law.

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How We Collect Information

We collect personal information:

• Directly from you, such as when you place an order, create an account or contact us.
• Automatically through cookies, pixels and similar technologies when you use our website.
• From service providers and business partners, including Shopify, payment processors, shipping and fulfillment providers, fraud prevention services, analytics providers and advertising platforms.
• From publicly available sources where permitted by applicable law.

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How We Use Personal Information

We may use personal information to:

• Process payments, fulfill orders and provide shipping and tracking updates.
• Manage returns, refunds, warranty requests, promotions and customer accounts.
• Respond to inquiries and provide customer support.
• Operate, maintain, troubleshoot, secure and improve our website and services.
• Detect, investigate and prevent fraud, abuse, security incidents and unauthorized transactions.
• Send transactional communications and, where permitted by applicable law, marketing communications.
• Measure advertising performance, improve our services and, where permitted by applicable law, personalize marketing communications.
• Comply with legal obligations, enforce our policies and protect our rights, customers and business.

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How We Disclose Personal Information

We may disclose personal information to service providers and partners that help us operate our business, including:

• Shopify and ecommerce infrastructure providers.
• Payment processors and financial institutions.
• Shipping, logistics, fulfillment and order tracking providers.
• Customer support, email service, analytics, fraud prevention and security providers.
• Advertising and marketing platforms, subject to your applicable privacy choices.
• Professional advisers, regulators, courts or law enforcement authorities where required by applicable law.
• A buyer, investor or successor in connection with a merger, financing, reorganization or sale of all or part of our business, where permitted by applicable law.

We do not sell personal information in exchange for monetary compensation. Certain advertising-related disclosures may, however, be considered a "sale," "sharing," or use for targeted advertising under certain U.S. state privacy laws.

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Cookies, Analytics and Advertising

We use cookies and similar technologies to operate our website, remember preferences, analyze traffic, prevent fraud and measure or personalize advertising where permitted.

You can manage cookies through your browser settings and, where available, through the cookie preference controls on our website. Disabling certain cookies may affect the functionality of our website, including parts of the checkout process.

Your Privacy Choices: Where applicable, you may opt out of data sharing or targeted advertising through our data sharing opt-out page.

This link should remain available and accessible from the website footer.

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Your U.S. Privacy Rights

Depending on your state of residence and subject to applicable legal exceptions, you may have the right to:

• Know whether we process your personal information and request access to it.
• Request correction of inaccurate personal information.
• Request deletion of personal information.
• Request a portable copy of certain personal information.
• Opt out of the sale or sharing of personal information or its use for targeted advertising.
• Limit certain uses of sensitive personal information, where applicable.
• Appeal a decision regarding a privacy request, where applicable.
• Exercise your privacy rights without unlawful discrimination.

To submit a request, email contact@marigavane.com. We may need to verify your identity before processing your request.

An authorized agent may submit a request where permitted by applicable law. We may request proof of authorization and identity verification.

If we deny a request and applicable law provides a right to appeal, you may reply to our decision using the subject line Privacy Appeal.

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Marketing Communications

You may unsubscribe from promotional emails at any time by using the unsubscribe link included in those communications.

Even after opting out of marketing communications, we may continue to send non-promotional messages regarding your orders, account security, returns or customer support.

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User-Generated Content

Reviews, photographs, comments or other content you voluntarily submit for public display may be visible to other users.

Please avoid including personal information in publicly visible content unless you are comfortable sharing it.

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Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, maintain business and tax records, resolve disputes, prevent fraud, enforce agreements and comply with applicable legal obligations.

Retention periods vary depending on the type of information and the purpose for which it was collected.

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Data Security

We implement reasonable administrative, technical and organizational measures designed to safeguard personal information against unauthorized access, disclosure, alteration or destruction.

While we take reasonable steps to protect personal information, no method of electronic transmission or storage can be guaranteed to be completely secure.

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Children's Privacy

Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13.

If you believe a child has provided personal information to us, please contact us so we can review the information and, where appropriate, delete it.

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International Processing

Our service providers may process personal information in the United States and other countries.

Where required by applicable law, we implement appropriate safeguards for international transfers of personal information.

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External Links

Our website may contain links to third-party websites or services. Their privacy practices are governed by their own privacy policies, and we encourage you to review those policies before providing personal information.

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Policy Changes

We may update this Privacy Policy from time to time to reflect changes in our practices, technology or legal obligations. The updated revision date will appear at the top of this page.

Where required by applicable law, we will provide additional notice of material changes before they become effective.

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Contact Us

For questions regarding this Privacy Policy or to submit a privacy request, please email contact@marigavane.com.

Mari Gavane
150 Washington Avenue
Santa Fe, New Mexico 87501
United States

Our support team typically responds to general inquiries within 24 to 48 business hours. Privacy requests are handled within the timeframes required by applicable law.