Privacy policy
Privacy Policy & Data Protection Notice
Mari Gavane
This policy explains how we collect, use, disclose and protect personal information when you use our store and related services.
Last updated: July 01, 2026
Scope of This Policy
This Privacy Policy applies when you visit the Mari Gavane website, create or use an account, place an order, contact customer support, subscribe to marketing or otherwise interact with our services.
For purposes of this policy, Mari Gavane is the business responsible for the personal information described below. Our store is hosted on Shopify, which processes certain information on our behalf and may also process information as described in Shopify's own privacy notices.
Personal Information We Collect
The information we collect depends on how you interact with us and may include:
- Identifiers and contact details: name, email address, telephone number, billing address and shipping address.
- Order and commercial information: products purchased or considered, order history, returns, refunds, promotions used and customer service records.
- Payment and transaction information: payment status, transaction identifiers and limited payment details provided by payment processors. We do not store full payment-card numbers on our own servers.
- Account information: login details, saved preferences and account activity, when customer accounts are available.
- Device and usage information: IP address, browser, device type, pages viewed, interactions, referral source and approximate location derived from IP address.
- Communications and content: emails, support messages, reviews, photographs or other content you submit to us.
- Marketing preferences: subscription status, consent choices and interactions with promotional communications.
We ask that you do not send sensitive personal information that is not necessary for us to provide the requested service.
How We Collect Information
We collect personal information:
- Directly from you, such as when you place an order or contact us.
- Automatically through cookies, pixels and similar technologies when you use the website.
- From service providers and business partners, including Shopify, payment processors, shipping and fulfillment providers, fraud-prevention services, analytics providers and advertising platforms.
- From publicly available sources where permitted by law.
How We Use Personal Information
We may use personal information to:
- Process payments, fulfill orders and provide shipping and tracking updates.
- Manage returns, refunds, warranty requests, promotions and customer accounts.
- Respond to inquiries and provide customer support.
- Operate, secure, troubleshoot and improve our website and services.
- Detect, investigate and prevent fraud, abuse, security incidents and unauthorized transactions.
- Send transactional communications and, where permitted, marketing messages.
- Measure advertising, understand campaign performance and personalize marketing where legally permitted.
- Comply with legal obligations, enforce our terms and protect our rights and the rights of others.
How We Disclose Personal Information
We may disclose personal information to service providers and partners that help us operate the business, including:
- Shopify and ecommerce infrastructure providers.
- Payment processors and financial institutions.
- Shipping, logistics, fulfillment and order-tracking providers.
- Customer support, email, analytics, fraud-prevention and security providers.
- Advertising and marketing platforms, subject to applicable privacy choices.
- Professional advisers, regulators, courts or law-enforcement authorities where legally required.
- A buyer, investor or successor in connection with a merger, financing, reorganization or sale of all or part of the business, subject to applicable law.
We do not sell personal information for money. Certain advertising-related disclosures may, however, be considered a “sale,” “sharing” or use for “targeted advertising” under some U.S. state privacy laws.
Cookies, Analytics and Advertising
We use cookies and similar technologies to operate the website, remember preferences, analyze traffic, prevent fraud and measure or personalize advertising.
You can manage cookies through your browser and, where available, through the cookie-preference controls on our website. Disabling necessary cookies may prevent parts of the store or checkout from working correctly.
Your Privacy Choices: Where applicable, you may opt out of data sharing or targeted advertising through our data sharing opt-out page.
This link should remain active and accessible in the website footer.
Your U.S. Privacy Rights
Depending on your state of residence and subject to legal exceptions, you may have the right to:
- Know whether we process your personal information and request access to it.
- Request correction of inaccurate personal information.
- Request deletion of personal information.
- Request a portable copy of certain personal information.
- Opt out of the sale or sharing of personal information or its use for targeted advertising.
- Limit certain uses of sensitive personal information, where applicable.
- Appeal a decision we make concerning a privacy request, where applicable.
- Exercise privacy rights without unlawful discrimination.
To submit a request, email contact@marigavane.com. We may need to verify your identity before completing the request.
An authorized agent may submit a request where permitted by law, but we may request proof of authorization and identity verification.
If we deny a request and applicable law gives you a right to appeal, reply to our decision with the subject line Privacy Appeal.
Marketing Communications
You may unsubscribe from promotional emails by using the unsubscribe link included in those messages.
Even after opting out of marketing, we may continue to send non-promotional communications concerning orders, account security, returns or customer service.
User-Generated Content
Reviews, photographs, comments or other content you voluntarily submit for public display may be visible to other users.
Do not include information in public content that you do not want others to see.
Data Retention
We retain personal information for as long as reasonably necessary to fulfill the purposes described in this policy, maintain business and tax records, resolve disputes, prevent fraud, enforce agreements and comply with legal obligations.
Retention periods vary according to the type of information and the reason it was collected.
Data Security
We use reasonable administrative, technical and organizational safeguards designed to protect personal information.
No system or transmission method is completely secure, and we cannot guarantee absolute security.
Children's Privacy
Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.
If you believe a child has provided personal information to us, contact us so that we can review and, where appropriate, delete it.
International Processing
Our service providers may process information in the United States and other countries.
When required, we use contractual or other safeguards intended to protect information transferred across borders.
External Links
Our website may link to third-party websites or services. Their privacy practices are governed by their own policies, and we encourage you to review them before providing personal information.
Policy Changes
We may update this policy to reflect changes in our practices, technology or legal obligations. The revised date will be posted at the top of this page.
Material changes may also be communicated through another appropriate notice.
Contact Us
For questions or privacy requests, email contact@marigavane.com.
Mari Gavane
150 Washington Avenue
Santa Fe, New Mexico 87501
United States
We aim to respond to general inquiries within 24 to 48 hours. Privacy requests are handled within the period required by applicable law.