Is the jewelry really waterproof?

Yes. Our jewelry is designed for everyday life, so you can shower, swim, exercise and enjoy the ocean without taking it off. The durable PVD finish helps protect its color through regular exposure to water and sweat.

Will it tarnish, fade or turn my skin green?

Our pieces are made to keep their color during everyday wear. The PVD coating is more durable than traditional plating and is designed to resist fading and tarnishing. It should not leave the typical green marks associated with lower-quality jewelry.

What is the Lifetime Color Warranty?

The Lifetime Color Warranty covers significant problems with the gold or silver color of eligible pieces purchased directly from the store. If your jewelry develops a qualifying color issue, contact customer care with your order number and clear photos so the claim can be reviewed.The warranty does not cover lost jewelry, normal scratches, misuse, improper storage, pearl discoloration or promotional gifts.

Is the jewelry suitable for sensitive skin?

Our jewelry is designed to be comfortable for everyday wear. However, skin sensitivities vary from person to person. Check the materials listed on the individual product page when you have a known allergy or sensitivity to a specific metal.

What materials are the pieces made from?

Materials vary by design and are listed on each product page. Many pieces use durable stainless steel with PVD color coating, selected to provide a long-lasting finish suitable for everyday wear.

How do I choose the correct size?

Use the sizing information shown on the product page before ordering. For rings, measure the inner diameter of a ring that already fits or use the store’s ring size guide. For necklaces and bracelets, compare the listed length with a piece you already own.

We currently ship across the United States, with free standard shipping on every order. A faster priority option is available at checkout. Once your order is dispatched, you'll receive tracking information by email.

Can I return or exchange my order?

Eligible unused items can be returned within 30 days of delivery, provided they remain in their original condition and packaging. Returns must be approved before being sent back, and return shipping costs are normally the customer’s responsibility.Personalized, made-to-order and certain final-sale products may not be eligible.

What happens if my item arrives damaged or faulty?

What happens if my item arrives damaged, defective or incorrect?Please contact customer care within 30 days of delivery with your order number, a description of the issue and clear photos.Once the claim has been reviewed and approved, we will provide a replacement or a full refund at no additional cost, including any required return shipping.

Does the jewelry arrive ready to gift?

Yes. Orders are presented in ready-to-gift packaging, making the pieces suitable for birthdays, holidays or a special surprise. Packaging contents can vary depending on the product and promotion.

How should I care for my jewelry?

For the best long-term appearance, rinse the piece after heavy exposure to chlorine or salt water, dry it with a soft cloth and store it separately when not being worn. Avoid harsh chemicals, abrasive cleaners and unnecessary contact with rough surfaces.

Can I Return Promotional Items?

Can I return items purchased during a sale or promotion?Yes. Eligible paid items purchased during a sale or promotion may be returned within 30 days of delivery unless they were clearly marked Final Sale before purchase.Free promotional items and complimentary gifts have no cash value and cannot be refunded separately. If a return causes the order to no longer meet the promotion requirements, the refund will be recalculated based on the items kept.Please review our Returns & Refunds Policy for complete details.

How Does the Buy 2 Get 2 Offer Work?

How does the Buy 2, Get 2 Free promotion work?Add 4 eligible items to your cart and the 2 lowest-priced items will be free.Add 8 eligible items and the 4 lowest-priced items will be free. Add 12 eligible items and the 6 lowest-priced items will be free.The maximum benefit is 6 free items per order. The discount applies to the lowest-priced eligible items.

What Is the Mystery Gift?

How do I receive the free mystery earrings?Orders containing at least 2 paid eligible jewelry items receive one mystery pair of earrings at no additional cost.The gift may be combined with the Buy 2, Get 2 Free promotion as long as the order contains at least 2 paid eligible items.One mystery gift is available per order. The design is selected at random and cannot be exchanged or redeemed for cash.

Can I Combine Discounts?

Can I combine promotions or discount codes?The Buy 2, Get 2 Free promotion cannot be combined with other discount codes unless expressly stated.The free mystery earrings gift may be combined with the Buy 2, Get 2 Free promotion when the order contains at least 2 paid eligible items.